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Forums › Audio / Video Discussion › Headset speakers not working.

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Headset speakers not working.

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  • Kendog87
     
    Level 29
    Radiant Silvergun
    Posts: 1107
    Aug 22, 2012 10:43 am GMT

    Update

    my razer carcharias speakers are very low sound and distored, when i plug them into my keyboard to make them usb still distored but vent sounds/people sound fine everything else is bad tho, also they are no longer stereo they are mono, i dont know whats up with them, but from all audio jacks my desktop speakers sound fine. Any ideas?

    Edited on Aug 22, 2012 11:51 am GMT

    Raptr Gamercard

    Intel i7 920@3.4GHz /w CM Hyper 212+ | MSI GTX 560 Ti Twin Frozr II @ 950/1900/2100


    Update

    my razer carcharias speakers are very low sound and distored, when i plug them into my keyboard to make them usb still distored but vent sounds/people sound fine everything else is bad tho, also they are no longer stereo they are mono, i dont know whats up with them, but from all audio jacks my desktop speakers sound fine. Any ideas?

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  • Bozanimal
     
    Level 40
    Abobo
    Posts: 6765
    Site Greeter
    Aug 22, 2012 12:38 pm GMT
    If you're plugging them in by both USB and the analog cable and still getting distortion, it is likely a problem with the cable and will require that the headphones be replaced. Contact Razer first to confirm this, though, and carefully review the warranty to see if you might be eligible for a replacement or repair.

    Good luck,

    Boz
    If you're plugging them in by both USB and the analog cable and still getting distortion, it is likely a problem with the cable and will require that the headphones be replaced. [url=http://www.razersupport.com/]Contact Razer[/url] first to confirm this, though, and carefully review [url=http://www.razerzone.com/warranty]the warranty[/url] to see if you might be eligible for a replacement or repair. Good luck, Boz
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  • Kendog87
     
    Level 29
    Radiant Silvergun
    Posts: 1107
    Aug 22, 2012 1:19 pm GMT

    Thanks for the reply,

    Looks like i might have to replace them, tho ill get onto support and see what they think tho i'm out of warranty ive had them for about 3 years, i guess i might have run over the cable with my chair one to many times.


    Raptr Gamercard

    Intel i7 920@3.4GHz /w CM Hyper 212+ | MSI GTX 560 Ti Twin Frozr II @ 950/1900/2100


    Thanks for the reply,

    Looks like i might have to replace them, tho ill get onto support and see what they think tho i'm out of warranty ive had them for about 3 years, i guess i might have run over the cable with my chair one to many times.


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  • Bozanimal
     
    Level 40
    Abobo
    Posts: 6765
    Site Greeter
    Aug 22, 2012 2:37 pm GMT
    If you do have to replace them, be sure to come back and read the Headphone FAQ to find an upgrade!

    Happy gaming,

    Boz
    If you do have to replace them, be sure to come back and read the Headphone FAQ to find an upgrade! Happy gaming, Boz
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Forums › Audio / Video Discussion › Headset speakers not working.