Microsoft maintains unauthorized Xbox 360 account activity is isolated occurrence as cyberattack reports targeting EA Sports sim rise.
Source: Ars Technica, reporting on anecdotal evidence of an uptick in hacked Xbox Live accounts.
What we heard: Between Sony's massive data breach in April and the summer-long shenanigans of LulzSec, cyberattacks have been the story of the year in the gaming industry. Now, there's a question as to whether that story is gaining another chapter, as what appears to be an increasing number of Xbox Live users report hacked accounts.
According to Ars Technica's report, EA's FIFA 11 and FIFA 12 soccer sims are two games frequently cited in the hacking incidents that it has been told about. The typical report involves gamers being notified via email that charges have been made to their on-file credit card.
Upon investigating these charges, the hacking victims find that the perpetrator has downloaded a FIFA game, as well as large number of Microsoft points. These points are then spent on Gold Premium Packs and downloadable content for the game.
The official story: "We do not have any evidence the Xbox LIVE service has been compromised," a Microsoft representative told GameSpot. "We take the security of our service seriously and work on an ongoing basis to improve it against evolving threats."
"However, a limited number of members have contacted us regarding unauthorized access to their accounts by outside individuals," the statement continued. "We are working with our impacted members directly to resolve any unauthorized changes to their accounts. As always, we highly recommend our members follow the Xbox LIVE Account Security guidance provided at www.xbox.com/security to protect your account.”
EA had not responded to a request for comment as of press time.
Bogus or not bogus: Not bogus that Xbox Live users have experienced hacked accounts. However, it remains to be seen whether this activity is part of an epidemic or merely a spate of anecdotes receiving more play than they warrant. What is clear is that Xbox Live users shouldn't take their online security for granted.
Seriously how sad is it that these fools feel the need to make life ultra miserable for others because they have no life at all? PS3, XBox, e-mail accounts, whatever, they just take there shots and for what reason? I hope the false sense of pride and power they get is worth it when they get hunted down. Personally, they should stop offering jobs to these days when caught and let them spend a good 5 years at least in jail, so the other inmates can "hack their firewalls" for a while.
My account got hacked aug 30th. The problem still isn't fixed. I have the credit card company breathing down my neck for me to pay for something I didn't purchase. Microsoft needs to address this problem.
@warhawk-geeby lol I know man, its just not the first game you expect hackers to go after. At least we haven't had everyones personal info leaked yet tho right? haha
@StJimmy15 Jimmy.... You do realise how big Fifa is in Europe don't you? It may not be your personal taste but it has a huge fanbase. If anyone's account is getting hacked it sucks - regardless of the platform. Just goes to show that XBL isn't all that invincible though.. :|
So much for "you get what you pay for". And it hasn't been just XBOX Live. My Hotmail (Live) account has been compromised as well. They have been able to get my address book and spam all recipients in that. As a result MS locked the account resetting the password. What p*ss me off is that it is my main account, and it has an unique password, different from all others. So it can't come from other hacks (which there are plenty, lately).
@Llama345 - Lol, I'm slightly OCD though - so those random three achievements sitting there are going to bug me from now until forever! :P
As I understand it, the content that they bought is tradeable in-game. That's why they're buying FIFA DLC and not other stuff. E.g. you buy Lair of the Shadow Broker then it's on the box and you can use it, but there's no financial gain to you, is there? By buying premium stuff they can trade it to other players for small amounts of cash. My bet is that they traded it all to one of their accounts within moments of downloading it using my account. That's got to be the reason why it's FIFA stuff and not just random DLC. My password was seven characters long with letters/numbers. Have had a look at the stats and it wouldn't take an outrageously long time to break it, apparently. Have since beefed it up to a random fourteen character password. Obviously it's the hacking jerks who are at fault. However, Microsoft needs to shoulder a portion of the blame for two reasons: 1. They have a gateway somewhere that is allowing thousands of password attempts without locking out access for a period of time (basic account security lacking); and 2. You're only allowed a max of, I think, 16 characters on passwords, which is encouraging shorter, easier to break passwords.
@TurambarGS hey at least you got some gamerscore=]] But all these people on here posting about being hacked is freaking me out.
Xbox live isn't hacked you douchebags. Look at all these PS3 fanboys lol wow. And supposedly PS3 has more mature gamers? Haha yea right.
Whooaa, hacking FIFA? Whats next? Are they going to demolish the Viva Pinata community? @TurambarGS At least you have that option. I receive an error message whenever I try to put my card on and like 10 different tech agents have told me they don't know what the error code is. lol
I was hacked two days ago - all my MSP points spent and four MSP purchases racked up (and all spent). Three random FIFA achievements on my account now too - according to Raptr they played an hour of FIFA on my account :/ Now xbox support have to suspend my account for 'up to 25 days' while they 'investigate'. It had better not take that damn long. Never putting my credit card back on file with Microsoft.
Either its a conspiracy by Europeans to crack live accounts for Fifa or its a conspiracy by Europeans to pretend to be hacked so that they can play fifa for free. Either way, I strongly suspect it's connected to Europe. They call it football.
ehm most comments here is about sony fanboys or whatever - cant u just realize that any big company will get hacked? wow is a very good example of a game where players are constantly hacked i honestly dont know a single wow player except myself who havent been hacked atleast once yet ( and in atleast one case i know it was a person who is just as careful as me and wont fall for stupid false mails) this isnt about who owns the best console and that only stupid people who opens false mails gets hacked this is reality and something we will have to deal with alot now all a person can do is try and do all they can to keep the safety - dont open mails from unknown with attatchments, always check so the mailadress its from is the EXACT correct mailadress that wow for example use - never give out password to anyone use a good firewall on pc change passwords regulary and dont use the same for several different things use pointcards for consoles and dont blame each other and what consoles u have - blame the hackers - no matter what console u have were all on the same side - the side oppositte hackers
This isn't new news. XBL has many hacked titles. CoD:4 has been hacked since the middle of 2010 and Infinity Ward has done nothing about it. FIFA may be a new target and the hack may be directed in a different form, but you can never take your account security seriously. On any platform.
Also why would no one not check their accounts. I'm pretty sure the smartest people would instead of some arrogant PS3 people hanging around here.
"i remember people commenting saying XBL is un hackable blah blah blah now where are all thoes people now... i bet their checking there accounts now .what goes around comes around." Nothing can explain how much of a idiot he sounds
Find it funny that being a news report about the Xbox Live service, the large majority of the posts here are from PS3 owners or Sony fanboys. Is the urge to trash the other console so bad that you really can't avoid it? Anyway, this isn't a general hack on Live. It's a few individual hacks of personal ID. The kind of thing that hapends to every online service on a daily bases. Like someone said, most likely due to fishing than to hacking.
This isn't a hack through Xbox Live... it's certain individuals who had info stolen and used their XBL accounts to buy stuff. These people prolly got a spoof email and gave away some info to the hacker. But from what they stated... it's definitely an outside issue that was brought onto XBL.
well i dont have an xbox360 but a ps3 and psp and they got my credit card info i honestly dont feel too worried - i been shopping online all over the world for years - nothing ever happened and if it does - my bank will contact me right away and i wont actually loose any money my bank even contact me when i shop from several different countries in one day to make sure its me and not a stolen card... not to mention i can see for myself online everything going on in my account and can alarm myself right away if something looks odd but if people are scared about that there are pointcards to buy for all consoles id be more worried about id theft though to be honest
and when I reported it the investigation was not started so when i call back i was told oops it was done so out of longing for my 360. I kept the points from my frozen account which was $124.98.
yea i got hacked a few weeks ago also, had no idea my credit card info was gonna stay on file when i used it over a year ago. learned my lesson. good thing if u have chase they will reimburse you for the loss
I had my account hacked and bulk points purchased with my credit card. I wont leave my card on file in the future. I was in a meeting and was getting Yahoo emails stating i had purchased points and I was home to do so. Its real be careful folks I had to cancel and cut up my card. I was part of Sonys email list but didnt have anything bad happen there. Oh well my advice stick purchasing Live and Points through retailers!!!
@brothersinarmsb Go figure the guy with a halo icon is saying how much PS3 sucks when an xbox game was hacked. You know what, be quiet. This hacking stuff happens to everyone. Even nintendo had problems too a few months ago. Besides since when was uncharted 2 hacked? I could of sworn it was psn that was hacked not that individual game.
Sitting back and waiting for all of the "they had it coming" comments... what? Oh, that's right! Only Sony "deserves" it, now do they? Double standard anyone?
My little brothers account has been hacked with that Fifa stuff, £120 worth of points spent!!! I feel less and less secure online every passing day. . .
Of course the $ony fanboys have to chime in even though this is most likely phishing and not hacking. Don't share your account.
@Wolfgrey Please understand that the Sony incident was a result of Sony's faulty security, and caused a massive amount of customer personal info to be leaked. It seems that the case here is several individual accounts being hacked. This is not the same problem, and does not warrant the same attention, as much as you want it to.
@smoke_dog_4ever If I had a dollar for every celebrity that claims to have gotten their twitter hacked after making an indecent remark....
@mjc0961, "Really, people are too quick to cry that they've been hacked when chances are pretty high that they have not been hacked." You're absolutely right. I get a good laugh every time a celebrity has nude cell phone pics released to the world and the first thing they say is "oh noes, I was hacked!" That's celeb speak for "I sent those pictures to a friend who couldn't keep them private and decided to share them" or "I let an untrustworthy friend hold my phone and they sent the pics to themselves so they could share them." It's funny how getting "hacked" is a word used as a scapegoat for end-user error, which is generally 90% of all computer related issues.
@megakick - I hadn't played my Xbox for months and I certainly hadn't played any EA sports game, but I still got hacked. Looks like it's random targeting. It just happens to be the Fifa games that have served as the conduit for skulduggery... Bastards!
How do the accounts get hacked? Are credentials phished? Does anybody even know? I wish these articles would elaborate.
It's interesting how the ads for some websites work. At the bottom of my page there is an ad for "Ultimate Hacking" claiming "Get hands on Ultimate Hacking at an information security course".
Meh, I don't play crappy EA sports games anyway. I bet this has sumthing to do with EA game pass service.
@WolfGrey - Difference in scale. Even though the recent Sony and XBL incidents were similar (in that it's accounts being hacked, not the service), the number of people effected have been different. In the XBL case, it's been a few hundred isolated cases, and in the Sony case it was around 93000. In the case of the earlier hacks, it was PSN and SOE, which were hacked (due to poor server security) and effected millions of users.
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